Gartner hype cycle for emerging technologies, 2019

Gartner hype cycle for emerging technologies, 2020

The top 10 strategic technologies for 2020

The Gartner top 10 strategic technology trends for 2020 highlight trends that will drive significant disruption and opportunity over the next five to 10 years.

These trends have a profound impact on the people and the spaces they inhabit, rather than building a technology stack and then exploring the potential applications, organizations must consider the business and human contexts first.

Hyberautomation has 4 key implications

  • shifting scope
    • the scope of automation shifts from individual discrete tasks to knowledge work that drives more dynamic experiences and, ultimately, better business outcomes
  • evolving technology
    • the technologies required to support hyberautomation will evolve to support a broad range of business scope and incorporate more ML
  • increasing agility
    • as needs (and threats) evolve, organizations will need to be more agile to respond
  • engage the workforce
    • the workforce must be fully engaged, and perhaps more importantly, fully integrated, to capture the full value of hyberautomation

RPA

  • by 2022, application integrations delivered with robotic process automation (RPA) will grow by 40% year over year
  • although automation utilizes a complex, overlapping, ultimately complementary range of tools and technologies, there are 2 components
    • RPA - connects legacy systems
    • intelligent business process management suites (iBPMSs) - manage long-running processes

5 key takeaway for e-commerce in 2019 in US

  • we still have huge potential in e-commerce (only 15% of total retail sales in US in 2019, was 13% last year) growing @ 12.4% per year (compared with 2% for Brick-and-Mortar sales growth)
  • social media is now mostly multimedia (photos and videos) (multimedia content is a must now)
  • technology rules – 7 out of 10 most valuable companies in the world are tech companies (other 3 are Berkshire Hathaway, Visa and Johnson & Johnson)
  • move from computer to mobile devices – 3.8 billion on internet and most now use mobile devices – mobile first for e-commerce presence
  • digital ad is gaining importance – also use freemium to attract customer, then keep them using appropriate engagement

Top 10 takeaway from the SCMP China internet report 2020

  • people are spending more time online during the pandemic
  • office apps boom as millions work from home
  • more people are seeing doctors online…
  • … and going to school online
  • China is trying to reduce its dependency on US components
  • 2020 is the year of 5G
  • shopping is giving a boost to live streaming
  • there are plenty of online video platforms, but few paying users
  • China is making huge strides in self-driving cars
  • China smartphones gain global market share

Additional Reading